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FAQs

Refurbished devices are products that may have been owned by the consumer and were returned back to seller due to various issues and the seller/manufacturer revamped it to working condition prior to re-sale.

There are many terms used by manufactures/resellers to define or grade their quality of refurbished products, these include renewed, unboxed and like new.

Products that have been used previously may further  have grades like Grade – A, Grade – B and Grade – C :

The refurbished products graded by 2gud.com has different categories such as:

Unboxed – Like New
Refurbished Superb
Refurbished – Very Good
Refurbished – Good
Refurbished – Okay

Each sellers puts up their products description (which will tell you what you should expect inside the box) on the marketplaces, before buying any refurbished gadgets please read the Quality/Grades carefully in details.


Yes, every refurbished product includes 3 months to 12 months of warranty depending on the product type and quality.

The reason to buy a renewed or refurbished device would be your budget. The advantage of buying a refurbished product is, you’re upgrading to the latest device that works and looks as good as new without burning a hole in your pocket.

Yes, if you purchase it from a reliable marketplace or seller who is authorized to sell certified refurbished products. Most sellers will provide with you a return/replacement policy, you should take advantage of it if you are not satisfied with the product. Apart from that, the warranty policy will cover further risks involved.

Apart from a great savings on your budget, you will have a functional product with  accessories (if applicable).

All products on our website are refurbished, you can find your favourite devices by category or by simply typing on the search bar.